An AI-powered customer support assistant called Ebi.Ai was created to cut down on call volume and boost satisfaction. It employs sophisticated algorithms to respond to consumer enquiries quickly and effectively, cutting down on wait times and enhancing the entire customer experience.
Retail, healthcare, and financial services are just a few of the sectors where Ebi.Ai can be applied. Product information, order status, and billing inquiries can all be handled through the tool.
To evaluate the capabilities of the technology, the business also provides a free trial.
The tool’s capabilities, including its NLP capabilities and customisable options, are demonstrated in the demo.
Comparing the tool to hiring more customer service personnel, the tool is also less expensive.
It’s a terrific option for businesses trying to improve their customer service capabilities because of its sophisticated algorithms, adaptable features, and affordable price structure.
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