AI Messaging Assistant for Improved Customer Service
Sapling is an AI messaging assistant that helps customer-facing teams enhance response quality and efficiency. It does this by providing real-time suggestions for grammar, spelling, and clarity, as well as by suggesting relevant information from the customer’s past interactions. Sapling also helps to automate repetitive tasks, such as responding to common questions, so that customer-facing teams can focus on more complex issues.
Sapling can be used by any customer-facing team, such as customer service, sales, and marketing.
It is also useful for teams that handle a high volume of messages, such as those in the healthcare, financial services, and e-commerce industries.
Sapling is available in three pricing plans: Starter, Professional, and Enterprise. It can be accessed from any web browser and is compatible with all major messaging platforms.
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